FAQ

How long does shipping take?
Orders are typically delivered within 5–10 business days. You will receive a tracking number once your order has been dispatched.

Do you offer free shipping?
Yes — we offer free shipping on all orders over $25.

How do I return a product?
We accept returns on unopened and unused items within 30 days of delivery. To start a return, email us at support@snoutwell.com and we'll guide you through the process.

Are your products safe for pets?
Yes. We only stock products that are safe for use with cats and dogs. Always supervise your pet when introducing a new product.

Can I change or cancel my order after placing it?
We process orders quickly, so please contact us as soon as possible at support@snoutwell.com if you need to make a change. We'll do our best to help.